Terms & Conditions

Please read these Terms & Conditions (“Terms”) carefully before using the Roark & Sutton, LLC website. By accessing or using roarkandsutton.com, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. About Roark & Sutton, LLC

Roark & Sutton, LLC is an independent commercial insurance agency headquartered and resident-licensed in Missouri and Arkansas, with offices in Springfield, MO and Conway, AR, and non-resident producer licenses in additional states. We operate as an insurance broker, acting on behalf of our clients to place coverage with licensed insurance carriers. Licensing varies by state and line of coverage; contact us to confirm our licensing status in your state.

2. Website Use and Acceptable Use

This website is provided for informational purposes related to our insurance services. You agree to use it only for lawful purposes. You may not:

• Transmit any unlawful, harmful, defamatory, or fraudulent content
• Attempt to gain unauthorized access to any portion of our systems or networks
• Harvest or collect information about other website users
• Interfere with the operation of this website or any connected systems
• Impersonate Roark & Sutton, LLC or any of its representatives

3. No Insurance Coverage Created by Website Use

This website and its content are provided for informational purposes only and do not constitute an offer to bind insurance coverage. No policy, binder, endorsement, or coverage of any kind is created, modified, extended, or renewed by:

• Submitting a contact form, quote request, or any other form on this website
• Sending an email or text message through any contact method listed on this website
• Reviewing or downloading any content from this website

No coverage is bound or amended unless confirmed in writing by an authorized representative of Roark & Sutton, LLC. All coverage is subject to the terms, conditions, and exclusions of the applicable policy. Do not rely on any information on this website as confirmation that coverage is in force — always contact your agent directly to verify your coverage status.

4. Information and Content — No Warranty

The information on this website is provided in good faith for general informational purposes. Roark & Sutton, LLC makes no representations or warranties, express or implied, about the accuracy, completeness, or fitness for any particular purpose of any content. Insurance products, rates, eligibility, and coverage options vary by carrier, state, and individual circumstances. Nothing on this website constitutes legal, financial, tax, or professional advice. Consult a licensed professional for advice specific to your situation.

5. Quote Requests and Forms

Any quote request, contact submission, or information form submitted through this website initiates a conversation with our team — it does not bind coverage, guarantee a specific rate, or create a client relationship. Coverage terms and pricing are determined by the applicable carrier based on your specific information and underwriting guidelines.

6. Third-Party Links

Our website may contain links to third-party websites (carriers, industry associations, government agencies). These are provided for convenience only. We do not endorse, control, or assume responsibility for the content, accuracy, or privacy practices of any linked site. Use of any external website is at your own risk and subject to that site's own terms.

7. Intellectual Property

All content on this website — text, graphics, logos, images, and other materials — is the property of Roark & Sutton, LLC or its content providers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Roark & Sutton, LLC, its owners, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, this website; any errors or omissions in content; any unauthorized access to or alteration of your data; or any content or conduct of any third party linked to or referenced on this website. This limitation applies regardless of the legal theory under which damages are claimed.

9. Indemnification

You agree to indemnify and hold harmless Roark & Sutton, LLC and its representatives from any claims, losses, damages, or expenses (including reasonable attorneys' fees) arising from your use of this website in violation of these Terms or applicable law.

10. Privacy

Your use of this website is also governed by our Privacy Policy, incorporated into these Terms by reference. By using this website, you consent to the collection and use of your information as described there.

11. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of Missouri, without regard to conflict-of-law provisions. Any dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in Greene County, Missouri.

12. Changes to These Terms

We may update or modify these Terms at any time without prior notice. Changes become effective upon posting to this page with an updated effective date. Continued use after changes are posted constitutes acceptance.

13. Contact Us